Fixing council housing: repairs backlog falls yet again this month.

Working in partnership with Harlow Council we’re delivering on our priority to fix council housing by clearing the backlog in housing repairs, with substantial progress being made.
In the last six weeks, 3,411 housing repairs have been carried out in total and the housing repairs backlog has fallen again by over 600 jobs.

Through joint working we’ve been actively pursuing a programme to clear the backlog of works within the system and drive improvements across all repairs services.

Reviewing all processes for housing repairs and directing funding towards these priorities has resulted in the reduction in the backlog of works, which has been achieved using local subcontractors and reallocation of inhouse resources to target priority areas.

We’ve also seen strong progress in improving void property completions, with over 80 void properties completed and handed back for letting in the same period. This has meant more Harlow families moving into properties from the council’s Housing Needs Register and council properties being empty for less time.

Congratulations to our housing repairs and void teams for the amazing progress made in the last 6 weeks.

Kudos to everyone involved 👏