For general enquires, please call 01279 446666 or fill in the contact form below.


To book an appointment

Please visit the Harlow Council services page

You can report environmental requests at: or either at the Civic Centre or by phoning 01279 446655.

To contact us about career opportunities at HTS Group please click here

For Freedom of Information requests, please email


If you are a resident/tenant or would like to report repairs and emergencies please call our 24 hour 365 call centre on 01279 446666


Royal visit to Harlow

Royal visit to Harlow

Citizens Advice Harlow had the privilege of hosting Her Royal Highness The Princess Royal on Friday 11th September 2020. The event shone a light on the incredible work of the charity within the Harlow community. Her Royal Highness who has been the Patron of Citizens...

The New Norm at HTS

The New Norm at HTS

Please click on the link below to watch a short video where James Garrett from HNE Media is interviewing HTS employee Dee Mistry. You will hear them discussing issues around shielding, returning to work and “The New Norm at HTS”.