PROUDLY SERVING COMMUNITIES
HTS (Property & Environment) Ltd provides housing repairs, maintenance, facilities management, environmental services, compliance, capital and planned works to residents, leaseholders and organisations in the community.
Our key drivers are, to serve the local community, drive cost savings, investments and culture change across our organisation and to ensure long term success of and support for Harlow Council, our primary client.
Satisfaction Surveys
As part of our continuing efforts to improve our services, we would welcome any feedback through the completion of the short satisfaction surveys below.
PUTTING THE CUSTOMER FIRST
Key Headline Figures
Proud of continual success
%
Call Answer rate
%
Housing Repairs
%
of employees live locally
Satisfaction Surveys
As part of our continuing efforts to improve our services, we would welcome any feedback through the completion of the short satisfaction surveys below.
LATEST NEWS

Covid-19 update – 6 January 2021
Please see below the latest update on changes to HTS service provision. HTS and Harlow Council have agreed to continue to temporarily reduce...

HTS and Harlow Council issue a joint service delivery update statement following Harlow being moved into Tier 3 Covid-19 restrictions
Temporary changes to housing repairs, planned works, inspections and visits to homes Brian Keane, Harlow Council’s Chief Executive, and John...